At Vrindavan Travels, we welcome you not just as a customer but as a fellow traveler who wishes to explore the sacred land of Mathura, Vrindavan, and beyond. These Terms and Conditions are here to guide our relationship with you. By using our website and booking our services, you agree to the points mentioned below.
Booking and Payments
- All bookings made through our website or directly with our team are confirmed only after receiving the required payment.
- Prices mentioned are based on current rates. Any changes in hotel charges, transport fares, or government taxes may reflect in the final cost.
- Payment should be made through secure methods as advised by us.
Cancellations and Refunds
- If you cancel your trip, the refund will be processed as per our Refund and Returns Policy.
- No refund is possible in case of no-shows or last-minute cancellations where arrangements are already made.
Changes in Itinerary
- Travel plans may sometimes be affected by weather, strikes, or other unexpected reasons. In such cases, we reserve the right to adjust the itinerary.
- We always aim to provide the same experience as promised, but if changes are necessary, they will be made keeping your safety and comfort first.
Responsibilities
- Vrindavan Travels acts as a tour organizer. Hotels, transport providers, and guides are third-party services. We coordinate with them for you but are not responsible for delays or services beyond our control.
- Guests are requested to carry valid identity proof and follow local rules and customs during the trip.
Liability
- We do our best to make your journey safe, smooth, and memorable. However, Vrindavan Travels is not responsible for losses caused by accidents, theft, natural disasters, or circumstances beyond human control.
- Travel insurance is advised for long journeys or special trips.
Acceptance of Terms
By booking with us or using Vrindavantravels.com, you accept these terms fully.
Contact Us
If you have any questions regarding these Terms and Conditions, please write to us at info@vrindavantravels.com.